Local http://www.localmarketingsource.com/blog/online-reputation-management-for-local/ When a good client of mine took on an account that become a problem account, before they knew it they were receiving 28 voice mails very two hour of yelling and screaming. I was told “FIX IT”. Upon my initial research, I uncovered that this is expensive and that the right systems should have been put in place in the first place. In any event, what I learned there is VERY little on the Internet in terms of a strategy for Online Reputation Management. There is A LOT in terms of content for explanation of this, but little for execution. After two months of studying and recognizing that this is information that needs to out there, I decided to implement and test Online Reputation Management and Online Response Management for a Local Business.